Gas, Electricity, Energy - the website of GDF Suez Group

Legal information

Welcome to the “gdfsuezep.no” website. By using this website, you acknowledge that you have taken due note of this legal notice, and undertake to abide by it.

The main purpose of this legal notice is to inform you of the existence of intellectual property rights that must be complied with, and also procedures governing the ways in which information is collected and processed, which apply to you when using this website.

The contents of this notice may change from time to time; we therefore invite you to consult it at frequent intervals.

1. LEGAL INFORMATION

This Website is the property of GDF SUEZ, a public limited company with capital of 2,191,532,680 euros, entered in the Paris Register of Companies under number 542 107 651, and having its registered office at 16-26 rue du Docteur Lancereaux, PARIS (8th District).

2. TECHNICAL INFORMATION

As a user of the “gdfsuezep.no” website you acknowledge that you possess the competence and means necessary to access and use this website.

You acknowledge that you have checked that the computer configuration used by the “gdfsuezep.no” website does not contain any viruses and is in perfect working order.

You acknowledge that you have been informed that the “gdfsuezep.no” website is accessible 24 hours/day and 7 days/week, other than in cases of force majeure, computer problems, difficulties linked to the structure of telecommunications networks or other technical difficulties. GDF SUEZ may temporarily halt the operation of its website for maintenance reasons, in which case it will endeavour to warn users in advance.

3. DISCLAIMER

It is difficult to guarantee the absolute security of data sent over the Internet. Although GDF SUEZ makes every effort to protect the on-line information appearing on the website itself or sent to GDF SUEZ via the website, it can neither ensure nor guarantee that this information is fully protected.

4. WEBSITE CONTENTS

The information provided by GDF SUEZ is supplied on an indicative basis. GDF SUEZ is unable to guarantee that the information disseminated on its website is accurate, complete or up-to-date.

Consequently, you acknowledge that you are using this information on your sole responsibility.

GDF SUEZ makes every effort to provide you with information and/or tools that are available and checked, but cannot accept any liability for errors, non-availability of information and/or the presence of any viruses on its website.

5. DATA PROTECTION

Please note that under France's “data processing and personal freedom” law of 6 January 1978, any information you provide to us, notably in connection with the forms appearing on the website, is used to act on your requests and is solely destined for GDF SUEZ, as the party responsible for processing it, for administrative and business purposes.

Please note that, when you visit the website, a cookie may be automatically installed on your browser software.

The cookie is a data block that does not identify the user, but is used to log information relative to the way in which he browses the website.
User-defined parameters on browser software can allow users to be informed of the presence of cookies, and possibly to reject them, as follows:

• if your Internet browser is “(Microsoft) Internet Explorer 3 or 4”: click “View” on the menu bar, then “Internet Options”, then click the “Advanced” tab. Among the various warnings you can enable, select the “Warn before accepting cookies” command and, on Internet Explorer 4 only, select “Reject cookies”;
• if your Internet browser is “(Microsoft) Internet Explorer 5”: click “Tools” on the menu bar, then “Internet Options”, then “Security”, then “Disable” for both the suggested options;
• if your Internet browser is “(Netscape) Navigator Gold 3”: click “Options” on the menu bar, then “Network Preferences”, then “Protocols”. Among the various warnings you can enable, the first is entitled “Warn me before accepting a cookie”. You will then be warned when a cookie arrives, and you can instruct your browser not to place it on your hard disk;
• if your Internet browser is “(Netscape) Communicator”: click “Edit” on the menu bar, then “Preferences”, highlight “Advanced”, then select the desired option.

You enjoy a right of access, withdrawal and amendment in respect of your personal data communicated via cookies under the conditions set out above.

6. YOUR OBLIGATIONS AS A USER

6.1 OBSERVING OTHER PEOPLE'S RIGHTS

As a user of the “gdfsuezep.no” website you are required to comply with the legislation applicable, and in particular with the provisions of France's “data processing and personal freedom” law, any violation of which is punishable under criminal law.

In particular, you must refrain from collecting, or indirectly using, any personal information to which you gain access, and in general terms, you must not do anything likely to damage the privacy, honour, sensitivity, public image or reputation of any person, be they a private individual or a legal entity, and of GDF SUEZ in particular, by making or issuing any defamatory, provocative, malicious, disparaging or threatening references, messages or texts via any media.

6.2 OBSERVING INTELLECTUAL PROPERTY RIGHTS

The overall structure, together with the software, texts, databases, images (animated or otherwise), sound, know-how and all other elements comprising the “gdfsuezep.no” website are the exclusive property of GDF SUEZ or its partners.

Any representation of this website, in whole or in part, via any process whatsoever, without the express consent of GDF SUEZ, is prohibited and would constitute an infringement of its rights, punishable under criminal law by articles L. 335-2 and subsequent of the French Intellectual Property Code.

Likewise, any brands and other distinctive signs, such as logos appearing on the website, are the property of GDF SUEZ or its partners, and their unauthorised use by third parties is strictly prohibited.

Consequently, any reproduction of these brands or logos, in whole or in part, without the express consent of GDF SUEZ is prohibited, whatever the framework and medium employed for such use, and is punishable, under criminal law, as provided for by articles L. 716-1 and subsequent of the French Intellectual Property Code.

6.3 HYPERTEXT LINKS

Express, prior consent in writing has been granted for the hypertext links on the website, leading to other Internet resources, and in particular to GDF SUEZ partners.

Users and visitors to the website are not entitled to insert a hyperlink to the “gdfsuezep.no” website without obtaining express, prior consent in writing from GDF SUEZ.